DUTY FREE TERMS, CONDITIONS & INSTRUCTIONS
Updated for all purchases after Sept 19 2024 
If you are a visitor to French Polynesia you qualify for DUTY FREE STATUS

Please follow the instructions below to receive your VAT / TVA refund. 
*Failure to return the included export documents will nullify your duty free status per Government regulations.

We suggest adding an alert to your phone as a reminder  

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Your purchase included a stamped pre-addressed envelope

containing your official export documents.  ​

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• Air Departure :  

  • Prior to going through customs go to the Customs Office located to the left of the main customs entrance. Please see the map below for location of Customs Office.

  • Present your passport, export documents and jewelry purchased.

  • Customs will stamp the pink sheet.

  • Return the pink sheet stamped by customs in the provided stamped envelope and drop in the yellow mailbox located in front of the custom’s desk.

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• Sea Departure (Cruise Ship): Contact your Purser onboard ship.

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• Sea departure (Yachts): Contact your Port agent​.

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IMPORTANT: If you were unable to present the Export Sale Form upon departure, you may have it stamped by the Customs of your country, the French Consulate, or a Public Notary and return by mail to

Anapa Perles BP 790 Uturoa Raiatea French Polynesia 98735. 

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ALL Export documents must be returned within 6 months to benefit from duty free status. If your Export documents are not returned the  VAT /TVA will not be refunded. Please follow these simple steps to insure your duty free status and your refund.